Don't take our word for it: See what our customers have to say.

Lets compare jellico.com with the other major ISP's...

With jellico.com you get:

• Dialup Price: $9.95 to $20.50 per month
• Tech Support: Free wih full service dialup and with DSL. Our tech support personnel are experienced, knowlegeable, and are located right here in the USA (Jellico, TN). NO voice menus to wade through, no waiting on hold. Call us, we answer the phone right away!
• E-mail accounts: Up to 5 free with your account. Extra's cost $1.00 per month each.
• Payment Options: credit card, debit card, check draft or receive a monthly invoice and pay by check or money order..
• Spam and virus blocking: Included.
• Privacy: We do not share information about our customers with anyone! If someone asks, we won't even admit you have an account with us!
  We do not collect information about what web sites you visit. That is none of our business.

• Dialup Price: $23.90 per month BUT the following info comes directly from their web site:
  Reasons AOL will charge by the minute:
  America Online pays access charges for each minute that you are online, and that is why we also charge by the minute. For your convenience, online member support features, such as AOLŪ Keyword: Help or AOL Keyword: Billing, are free areas and are available 24 hours a day at no charge.
  What's that all about????
• Tech Support: Free, BUT multiple menu's to wade through, hold times of up to an hour before you get to talk to someone. Tech's aren't always very knowlegeable about how to solve your problem.
• E-mail Accounts: Up to seven
• Payment options: credit card, debit card or check draft only. Monthly invoice is not an option.
• Spam and virus blocking: Included.
• Privacy: This comes directly from AOL's web site:
  Information about your visits to AOL Network Web sites and pages, and your responses to the offerings and advertisements presented on these Web sites and pages; information about the searches you perform through the AOL Network and how you use the results of those searches;

  Your AOL Network information may be shared with the Network's affiliated providers

• Dialup Price: $9.95 per month
• Tech Support: $10.00 per call. Multiple voice menu's to wade through, hold times of up to an hour.
• Email accounts: One included. Get up to two more for $2.00 per month each.
• Payment options: credit card, debit card or check draft only. Monthly invoice is not an option.
• Spam and virus blocking: Surcharged (Costs extra).
• Privacy: They do not appear to share information about their customers.

• Dialup Price: $9.95 per month for the first 6 months only. Afterwards, $21.95 per month.
• Email accounts: Up to eight. Extra's cost $4.95 per month each.
• Payment options: Credit card, check draft or by mail using a check or money order.
• Tech Support: Free, BUT multiple menu's to wade through and hold times of up to an hour. Earthlink farms out their tech support to India and the Philippines resulting in tech support personnel who are largely ignorant of most support issues and who sometimes have a communication problem.
• Spam and virus blocking: Included.
• Privacy: Nothing untoward noted in their privacy policy

• Dialup Price: $9.95 per month.
• Tech Support: $1.95 per minute. Multiple voice menu's, hold times of up to an hour.
• Email accounts: Information about the number of email accounts not found on their web site.
• Payment options: credit card, debit card or check draft only. Monthly invoice is not an option.
• Spam and virus blocking: Included.
• Privacy: From their web site: NetZero uses the information it collects to provide you with more relevant services, online shopping, third party offers, surveys and advertising.
  I don't know about you, but I get enough third party offers, surveys and advertising as it is, I don't need more!

• Dialup Price: $6.95 per month for the first month only, afterwards $9.95 per month.
• Tech Support: $1.95 per minute. Multiple voice menu's, hold times of up to an hour.
• Email accounts: "multiple" - doesn't specify how many.
• Payment options: credit card, debit card or check draft only. Monthly invoice is not an option.
• Spam and virus blocking: Included.
• Privacy: From their web site: In addition to Member Profile and other survey data obtained from our subscribers, we may collect information relating to how you use the Site or the Service (including, for example, information relating to your frequency of use, navigational information such as the uniform resource locator (URL) of the Web pages you visit, configuration information such as the type of Web browser you are using, your Internet Protocol (IP) address, processor type, operating system, software on your computer that may interact or interfere with our Software or Service, information relating to the length of time you use the Service or that your computer is turned on, and information relating to the display of any advertisements transmitted to you).

• Dialup Price: $4.95 per month ONLY if you subscribe to their Total Choice or Unlimited Long Distance phone service.
  $14.95 per month billed on your phone bill.
  $20.95 per month if you pay with a credit card.
• Tech Support: Free. Multiple voice menu's, hold times of up to an hour. Technicians often ignorant of support issues.
• Email accounts: 5
• Payment options: Billed on phone bill or credit card only.
• Spam and virus blocking: Included.
• Privacy: From their web site: We use a third-party advertising company to serve ads when you visit our Site. This company may use information (not including your name, address, email address or telephone number) about your visits to our and other web sites, in combination non-personally identifiable information about your purchases and interests from other online and offline sources, in order to provide advertisements about goods and services of interest to you. In addition, we share web site usage information about our visitors to our sites with this company for the purpose of managing and targeting advertisements and for market research analysis on our site and other sites. For these purposes, we and our third-party advertising company may note some of the pages you visit on our site through the use of pixel tags (also called clear gifs) or other similar tracking mechanisms. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your computer.

Remember: Price is important, but the devil's in the details!

See what our customers have to say

• Hi Jane, here is some info on jellico.com. I was with them for years before I went to VERY FAST/VERY EXPENSIVE Comcast, and I will be going back on or about August 15th. They have very knowledgeable human beings on the phone that actually help you, instead of menus and recordings that you have to work through and listen to. Their phone number is 784-2000, and their home page is:
  http://www.jellico.com/
  Take a look and see what you think. Give them a call, won't cost a thing. You may even be able to recommend me as a customer and get a month for free. They really helped me with the Internet AND with problems I was having with my PC. Good luck, and stay in touch

• I just wanted to Thank You for all of your help with my comouter problem tonight. My husband brought home a longer phone cord and we were connected the first time we dialed. I don't think Compaq would have ever figured out my problem. This is why I have stayed with jellico.com for so long. The service is uncomparable!

• just wanted to say i love the one on one personal support yall give customers to your isp. it helps alot when someone understands what ur goin through.

• I had a big name ISP before going with jellico.com and had a lot of problems with them. I couldn't stay online, when I did get online nothing worked right. Also when I would call to talk to someone about the problem, I would have to wait on hold for upto 2 hours. I had enough of that and changed to jellico.com, since then I have had no problems and stay online. I have had to call one time and liked getting to talk to a person right then, not having to wait on hold. I have been with them for about a month and like them alot. I have also recommened my family members to jellico.com and a few of them have changed to them. They had the same problems as I and were ready to change ISP's. I am very happy with jellico.com.

• I've tried every ISP in the local Middlesboro area, and jellico.com by far has the fastest and most stable dial up connects of any.

• Hey, jellico.com is the best ISP I have ever used. You guys have helped me over time....Thanks

• i have used a lot of internet servers but jellico.com is one of the best ever

• I have used several internet services, and yours is best by far. I can always get on line when I need to. With the others, I always had trouble. Thank you for your great service.

• I'm a new user at jellico.com, it seems to be a great provider.

• Merry Christmas to all of you at jellico.com. You guys & gals r great. Thanks for all your help & support throughout the year.

• Thank you jellico.com for your great internet!!

• this site is getting better all the time.i appreciate the hospitality when i need help,the people are very polite. happy to be a jellico.com user.THANKS

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